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Frequently Asked Questions

Find answers to common questions about our car repair and maintenance services.

Still have questions?

Contact us for more information.

  • Yes, we require appointments for all services and repairs to ensure we can efficiently manage our time and yours.

  • Yes, we offer tire sales each spring and fall, typically during the week of Easter and the week of Thanksgiving.

  • Some vehicles require specific batteries, especially newer models with advanced features, which can increase the cost.

  • No, we cannot install customer-supplied parts due to liability and warranty concerns.

  • As a small community business, we don’t have the space to stock all types and sizes of parts and tires.

  • Yes, at RCL Automotive, we offer financing through Wippy Pay, a convenient alternative for automotive services.

  • Yes! We have an in-town Smiths Falls shuttle for our clients that have jobs going over 1 hour long. Drop your vehicle off and head back home! This allows our clients to easily commute to our shop and back home.

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Schedule Your Service Appointment Today

Visit us today to meet the team and take care of all your factory maintenance needs.

What the Lanark County Community is Saying

Happy Customers

Read what our customers have to say about us

We are visiting from the States. We rented a cottage. Went out this afternoon to hook up our boat trailer and noticed the rear passenger tire was flat. Our neighbour recommended this repair shop to us. Went into town and they took us right in and plugged the tire. Awesome friendly people both in the shop and office. Kaylee was very nice and friendly.  Recommend this place for quick amazing service!

Maureen M.

Our family has depended on the RCL team since moving to the area 14 years ago. 100 percent trustworthy service. Always willing to go out of their way to assist. Happy campers!

Gord G.

This place is the real deal! Amazing customer service, impeccable work and very fair prices. I travel out of town to visit this shop because I can trust them, their products and opinions! Thanks all at RCL!

Sarah C.

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Serving Lanark County with Integrity and Excellence

High-quality repairs and maintenance you can rely on.

Reliable Service and Maintenance

Seamless Repairs, All Year Long

RCL Automotive is your headquarters for automotive service and motorcycle maintenance. Enjoy expert automotive repairs and maintenance with a local touch and community support.

Brakes

Batteries

Maintenance

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Transparent TechNet Warranty

Confidence You Can Take on the Road Nationwide

RCL Automotive Tire Discounter Group is a TechNet Professional Auto Service® Center, part of an elite network of locally owned and professionally operated shops across North America. 

 

We provide the benefits of a nationwide network, including a 24-month/40,000 kilometres Nationwide Warranty and Roadside Assistance Program with your qualifying service.

 

Every RCL customer gets roadside assistance through TechNet. Drive with peace of mind knowing we’ve got you covered!

 

Call 1-866-588-0728 for 24-hour roadside assistance.

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Our Financing Options

The Easiest Way to Pay for Upgrades & Repairs

We accept Wippy Pay to provide our customers with an alternative financing solution for their automotive services. This option is available whether your vehicle is leased or owned. Simply let us know if you'd like to use this payment option, and we'll guide you through the application process.

How it works?

  • Check your spending limit with your vehicle information

  • Choose a plan that works best for you

  • Use Wippy Pay for the services you need

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Dedicated Services for Commercial Trucks and Trailers

We're an MTO-licensed inspection station, providing annual checks for commercial trucks and trailers to keep your vehicles legal and contribute to greater highway safety. 

 

Our inspection station serves the Lanark County area. Feel free to reach out if you have any questions!

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